Tidy Haus FAQ: Digital Organizing Services

Welcome to the Tidy Haus FAQ. Below you’ll find answers to the most common questions about our digital organizing services, pricing, process, and how we help you finally bring order to your files, emails, and photos.

General Services

Q: What is Tidy Haus?

A: Tidy Haus is a professional digital organizing service dedicated to helping individuals, families, and businesses declutter and establish lasting productivity systems. We specialize in organizing files, photos, emails, and cloud storage across various platforms, including Mac, PC, iPhone, iPad, Google Drive, iCloud, Dropbox, OneDrive, and SharePoint. All our services are provided remotely via Zoom, allowing you to get organized from the comfort of your home or office.

Q: Who typically hires Tidy Haus?

A: Our clients include busy professionals, small business owners, consultants, teachers, retirees, and families who want to spend less time searching for files and more time focusing on what matters. We also partner with companies to streamline their document management systems and enhance team collaboration through improved digital filing and workflow automation.

Process & Workflow

Q: How does the process work?

A: We start with a discovery call to understand your goals and challenges. Then, we develop a personalized organizing plan tailored to your needs. Our sessions are conducted securely via Zoom screen sharing, where we guide you step-by-step through setting up folders, removing duplicates, renaming files, and creating simple yet effective systems. Throughout the process, you retain complete control of your computer.

Q: Do you work on my computer directly?

A: Yes — with your permission, we can securely access your screen to complete technical steps efficiently. You’ll always see exactly what we’re doing, and we explain our methods as we go so you can maintain the system long after the session ends.

Pricing & Packages

Q: How much does it cost?

A: Tidy Haus services are billed at $140/hour with a 2-hour minimum ($280). For larger projects, we offer discounted bulk packages: 5 hours at $130/hr ($650) and 10 hours at $120/hr ($1,200). This allows flexibility for everything from a quick email refresh to a complete digital overhaul.

Q: Do you offer service tiers?

A: Not today, we charge by the hour. However, starting in November 2025, we will offer four levels of email organization services: Start Fresh, Essentials Plus, Power Inbox, and Enterprise Inbox. For digital files and photos, we create customized bundled plans that may include cloud migration, deduplication, tagging, automation, and workflow optimization, tailored to your specific needs.

Technical Questions

Q: What platforms do you support?

A: We support Mac, Windows PC, iPhone, and iPad, as well as all central cloud storage and email platforms, including:

• iCloud

• Google Drive & Gmail

• Dropbox

• OneDrive & Microsoft Exchange

• SharePoint

• Box, Carbonite, and more

Whether you’re consolidating personal photos or building a business-wide filing system, we have the expertise to make it seamless.

Q: Can you help me move files from one system to another?

A: Absolutely. We specialize in migrating files between cloud platforms, organizing folder structures, and ensuring you don’t lose valuable data in the process. We also handle deduplication, which means removing extra copies of the same file to free up space and reduce confusion.

Client Concerns

Q: Is my information secure?

A: Yes — your privacy and security are our top priority. We never store or keep your files, and all sessions are encrypted through Zoom. You maintain complete ownership and control of your accounts at all times.

Q: How long does it take to get organized?

A: Project timelines vary depending on the amount of digital clutter. A small project (like organizing your email inbox) may take 2–5 hours, while a larger job (such as consolidating multiple cloud storage accounts or organizing decades of photos) may require 10+ hours. After your discovery call, we’ll provide a clear time estimate tailored to your situation.

Overcoming Common Concerns

Q: Can’t I organize my files myself?

A: Of course! But most people find that they start with good intentions and quickly get overwhelmed by the sheer volume of files, photos, and emails. At Tidy Haus, we bring expert systems, tools, and years of experience to the process. What might take you weeks of frustration, we can accomplish in a few focused hours — leaving you with a structure that’s easy to maintain.

Q: Why should I hire Tidy Haus instead of a local IT person?

A: IT professionals are fantastic at fixing tech issues, but digital organizing is a different skillset. Think of us as the “professional organizers” for your digital life. We don’t just solve technical problems — we create intuitive, sustainable systems designed around how you actually work and live.

Q: Do I really need professional help for this?

A: If your files, emails, or photos feel overwhelming, it’s not just about clutter — it’s about time, stress, and productivity. Every minute you spend hunting for a missing file is time taken away from work or family. Tidy Haus gives you back that time by creating order, clarity, and peace of mind.

Q: What if I’m not very tech-savvy?

A: That’s exactly who we love helping! We guide you step-by-step, explaining everything in clear, simple terms. You’ll not only walk away with an organized system, but also a better understanding of how to manage your digital life confidently moving forward.

Q: Is this worth the investment?

A: Most of our clients say the same thing: “I wish I had done this sooner.” A clutter-free system saves hours every week, reduces stress, and helps you work smarter. For businesses, the return on investment is even greater — teams waste less time searching for documents and spend more time on productive work.

Getting Started

Q: How do I book a session with Tidy Haus?

A: It’s easy! Simply visit tidy.haus to schedule your free discovery call. During this call, we’ll discuss your challenges, suggest solutions, and recommend the right service package for you.

Q: Do you provide training and support?

A: Yes! Tidy Haus doesn’t just organize — we also teach you how to maintain your new system. Our training ensures you feel confident managing your files, photos, and emails going forward. For businesses, we also offer team training sessions to keep everyone on the same page.

Ready to Get Organized?

Digital clutter can be overwhelming, but you don’t have to tackle it alone. With Tidy Haus, you’ll gain a clear, sustainable system for your files, photos, emails, and cloud storage — so you can spend less time searching and more time living.

👉 Schedule your discovery call today at tidy.haus and start your journey toward a clutter-free digital life.